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At 07:42 on 6 May 2026, Mr Banda received assisted personal care from carer Craig Musara. He gave verbal consent before the wash and shave. Edward needed hand-over-hand support with the flannel and prompts to complete oral care; he managed undressing with verbal cueing. Dignity was maintained throughout — privacy curtain drawn, room temperature checked, his preferred talc and body wash were used. Skin observed: no new redness on sacrum or heels. Mood was bright; he asked after Sister Anne. Care concluded at 08:04 (22 minutes) with Edward dressed, comfortable and seated for breakfast.